‘Warmth for Wellbeing’ was a pioneering 15 month fuel poverty intervention project that lasted from January 2016 – March 2017. Funded by the British Gas ‘Healthy Homes’ programme, the project was supported Brighton & Hove City Council and involved 13 partners from the community and voluntary sectors across the city, including Citizens Advice, Money Advice Plus, and BHESCo.


As of March 2017, the programme had provided direct support to more than 555 households, with BHESCo delivering 220 free home energy surveys and helping residents to save an estimated £34,000 on winter fuel bills!

The Universities of Brighton & Sussex were asked to provide an independent evaluation of the project, and concluded that Warmth for Wellbeing had a significant impact on the lives of vulnerable people living in cold homes in Brighton and Hove.

Paul Bramwell of Citizens Advice and lead co-ordinator of Warmth For Wellbeing, said that “the project has clearly reached some of the most vulnerable people across Brighton & Hove and it is pleasing that we have been able to help people who need it.”

BHESCo were acknowledged by clients and project partners alike as being a cornerstone of the project’s success, and were recognised as demonstrating a level of ‘care’ from an energy service provider that stood out as being in distinct contrast with how people are ‘normally treated’ by energy companies.

The full report can be viewed here.

Find out how to reduce your fuel bills and energy use by visiting our Energy Saving Service page.

Since the start of the year, five ‘Big Six’ energy suppliers (EDF, Npower, E.On, SSE, and Scottish Power) have announced steep increases of between 8-10% in their standard tariff, leaving millions of households in the UK paying around £100 more for their gas and electricity bills.

The various reasons cited for these price hikes include the weakening of the pound compared to the US Dollar, an increase in wholesale costs, and the expense of delivering the national smart meter rollout (a government policy that energy suppliers are required to deliver by 2020).

And although other large energy suppliers have yet to announce price rises of their own, it’s a safe bet that it’ll just a matter of time until all standard tariffs go up. In the past few months we have noted an average increase of 10p per day on the standing charges of some energy suppliers, which will impact the poorest in society because it is charged regardless of much much energy is used. To compound matters, the Guardian recently reported that there are 77 fixed-price tariffs due to expire before the end of April, meaning thousands of UK households will automatically be moved onto an expensive standard tariff unless they take action.

This is why it is vitally important for people to switch, to make sure they are not paying over the odds on their energy bills. Last year, we collectively overpaid £2 billion too much to energy suppliers because 88% of us didn’t switch.

If someone is currently on a standard tariff, BHESCo would recommend that they sign up to a fixed tariff as soon as possible and lock in to a good price for 12 or 24 months. For households whose fixed tariff is due to expire soon, you can switch to a new fixed tariff up to 40 days in advance of your current contract ending, without having to pay an exit fee. Details of your tariff expiration date can be found on your bill.

There are various energy tariff comparison websites you can use, but BHESCo finds My Utility Genius the easiest.

If you would like free and reliable advice on finding the best energy tariff for your home, please contact BHESCo today:

phone: 0800 999 6671

email: bills@bhesco.co.uk


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