A smart meter is a metering device that records energy usage in intervals of an hour or less and sends that information back to the energy supplier for monitoring and billing purposes. To get a smart meter installed in your home you will need to contact your energy supplier directly. You can read more about smart meters here.

If you receive a BHESCo energy survey, we will install a free energy monitor so you can see how much energy you’re using.  It’s a great way to work out which appliances in your home or business use the most energy and it will help you reduce your energy usage. BHESCo also uses the information from the smart monitor to proactively help you manage your energy usage and costs over time. If we notice that you are consuming more energy than we expected, we can work with you to help lower your bills through behaviour change.