We also referred many of these clients onto further support via Brighton & Hove City Council’s (BHCC’s) Warm Safe Homes Grant (WSHG) for low income and vulnerable customers living in private, owner-occupied homes or the private rental sector. This grant enabled major works such as central heating and boiler installs, window and door replacements, insulation and other improvements be achieved. In total, BHESCo referred 50 clients for this local grant.
We also worked closely at this time with the Brighton Lions Club who oversaw the Wenceslas Fund referrals BHESCo sent. This fund is specifically designed to help customers in fuel poverty in the Brighton & Hove area. Wealthier pensioners kindly donate their annual Winter Fuel Payments to the fund which is then used to help those struggling to pay off their fuel debt.
One client said:
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